We must learn which ceremonies may be breached occasionally at our convenience and which ones may never be if we are to live pleasantly with our fellow man.

"Good manners have much to do with emotions. To make them ring true, one must feel them, not merely exhibit them."

"Ceremony is-really a protection, too, in times of emotional involvement, particularly at death. If we have a social formula to guide us and do not have to extemporize, we feel better able to handle life."

"[I am] a journalist in the field of etiquette. I try to find out what the most genteel people regularly do, what traditions they have discarded, what compromises they have made."

"One face to the world, another at home makes for misery."