No one's going to be able to operate without a grounding in the basic sciences. Language would be helpful, although English is becoming increasingly international. And travel. You have to have a global attitude."

"In motivating people, you've got to engage their minds and their hearts. I motivate people, I hope, by example -- and perhaps by excitement, by having productive ideas to make others feel involved."

You can't build a strong corporation with a lot of committees and a board that has to be consulted every turn. You have to be able to make decisions on your own.

"I try to keep in touch with the details . . . I also look at the product daily. That doesn't mean you interfere, but it's important occasionally to show the ability to be involved. It shows you understand what's happening."

Is there any other industry in this country which seeks to presume so completely to give the customer what he does not want?